Facebook version 1.2 (v1. 2), is now made available for download at the desktop sites and mobile phone stores.
This new version of the Facebook chat messenger gives it users the opportunity the click on ads and make purchase(s) from retailers. The conversation between the retailers and the buy is monitored and controlled by the chat bot, this makes a real-interaction between the retailer and user eliminating the need of dialogue, all this is done no the Facebook messenger window.
For reference a company called "Domino's pizza" has a chat bot called "Dom," this helps in account setup and pizza directly from the company's web portal.
Facebook claims that it's personal assistant "M" can help users make a travel arrangement, make reservations and appointment. M can purchase and and get gifts delivered to the buyer.
Facebook is the leading social network when it comes to social media based E-commerce, a prove from an online shopping market "
shopify". It is said that almost all Shoplift visitors comes from Facebook and about 85% of social media E-commerce orders comes from Facebook.
Social media based E-commerce is growing at an extremely fast rate, many online market are making move to tap customers and increase sales rate from the 900 million social network users, Facebbok.
List of companies making use of chat bot.
1. Domino’s Pizza
2. Burger King
3. Uber
4. Shopify
posted from Bloggeroid
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